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How to Choose the Best Smart Home Products

March 06, 2020 4 min read

How to Choose the Best Smart Home Products

How to Choose the Best Smart Home Products

Choosing the right smart home products can be confusing and time-consuming. The options can be overwhelming, and there's a lot of information from review sites, big box stores, and manufacturer's websites.

Making a good decision now can save you time and money, but it can also prevent future frustrations so that you can expand your system over time without a problem.

Over the past ten years, we've installed thousands of devices into homes, and one of the biggest lessons we've learned is that stuff has to be easy to set up and use!

That's not to say that finding products with the features you're looking for isn't important!

Wireless speakers need to sound good and connect to your preferred music service. Video cameras should be high resolution and offer cloud storage, etc.

But none of that will do you any good if you can't even get the thing installed and setup, or if it doesn't work reliably.

How to find the best tech

Let's say you're looking to add a video doorbell to your home. You know you want the ability to look at past recordings, have 2-way voice conversations, and get notifications on your mobile phone. You've researched what's out there by looking at the specs on the manufacturer's website and narrowed things down to 2 options.

Now it's time to put your detective's hat on and do a little background research, and not just on the products, but also the brands behind the products.

You're going to be looking for clues about what your life might look like when setting up and living with the devices you're researching. Here's what to look for.......

Easy installation and setup.

This is so important! Most of today's smart home offerings get this right, but there are still products that require special tools or knowledge to get things working.

Even worse, we've come across products that gave so little thought to set up and usability that they were almost useless! Like the soundbar that had amazing sound, but its mount couldn't support its weight, and it would come crashing down off the wall!

To avoid these lemons, you can do a little research online using review sites and reading the feedback from people who've already purchased and set up these devices. You can sort the reviews starting with the lowest ratings and look for common themes amongst the negative feedback. If you see many people having the same issue with installation, setup, or use, then that may be a reason to be concerned.

Products with great support

Sometimes things don't go as planned, and if you get stuck, having great support is vital!

Many companies offer chat, email support, and even forums, but none of these are ideal when you're stuck and looking for immediate help.

Phone Support is the key! When you really need help, nothing beats talking with someone on the phone to clarify the problem, take steps to resolves it, and adjust the plan as needed.

Head over to the manufacture's website to find out what type of support options they offer. If you see a support number near the top of the page, that's a good indicator they take support seriously.

You can try calling the support number to see how quickly you get connected to an agent and if they are friendly and knowledgeable.

There's nothing worse than waiting on hold for 30 mintues just to get connected to someone who sounds impatient or even worse doesn't know what they are talking about!

Look for Local Pro's

Many smart home brands realize not everyone has the time, patience, or knowledge to set up products on their own, and so, they've created networks of local pros who have specialized training and access to higher levels of support.

If you get stuck somewhere during setup or use or simply decide you want someone to take care of the details from the start, you can find a professional in your area and trust that they know what they're doing.

We are local pros for many brands of smart home products. If your interested in having a free consultation and get answers to any of your smart home questions, you can request that here.

Even if you don't need help with setting things up, the fact that a company has created a pro program means they take customer support seriously, so definitely look for that option when you're shopping for smart home products.

You can live simpler with technology!

Using smart home technology, you can have a safer, more comfortable, and more entertaining home, but if that technology isn't easy to set up and use, it can lead to stress and frustration!

Now that you know what to look for, you'll be able to make smart and informed decisions about the best products for your needs and have a smarter home without the hassle!


A smart home professionals guide to the best smart home products.

Want to save your self time researching your next home tech upgrade? We work with home technology everyday and we've put together this insiders guide to the best home technology with...

  • The most requested features.
  • Easy installation and setup
  • Great customer support

Download this guide to find your next smart home upgrade.

Justin James
Justin James

Justin in the principle at Integrated

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